Guidelines for
Visitors & Attendants

We understand how anxious you may be as a patient’s relative to be here to hear good news such as “Improvement in patient condition”, or “Surgery went on well” etc. Amidst all these we would like to have your co-operation, so that we can help you in the best ways possible.

In the interest of quality patient care and patient privacy, visitors may not be permitted in the treatment area during the patient examination or critical treatment. They will be directed to wait in the unit’s lobby until examination and treatment have reached a point which allows them to return, unless the acting physician specifically requests visitation for you at that time.

It’s our goal to create an exceptional experience when you visit Shri Ram Hospital. Below, you’ll find useful information about your upcoming visit, including visitation rights, what to expect during your visit, and more.

Visiting Hours

For Consultation (OPD)

Morning - 10:00 AM to 3:00 PM

For Wards

Morning – 10:00 AM to 11:00 AM
Evening – 6:00 PM to 8:00 PM

Intensive Care Unit (ICU)

Morning – 10:30 AM to 11:00 AM
Evening – 5:30 PM to 6:00 PM

General Rules Regarding Visitors

Kindly go through the following important information.

  • All patient visitors will be allowed access to In Patient floors only when carrying valid visitor passes.
  • All patient visitors will be allowed access to In Patient floors only when carrying valid visitor passes.
  • At the time of admission only ONE attendant pass and ONE visitor pass for a patient is given.
  • Please use staircase while coming down.
  • Please do not give any tips to any hospital staff.
  • Please maintain silence in the hospital premises.
  • Nursing staff may restrict the number of visitors, if the condition of the patient in the room requires it.
  • For reasons of infection control, we can accommodate only one attendant with the patient at a time, except during the visiting hours.
  • Visitors to patients in an isolation area is subject to isolation guidelines. Visitors should check with the patient’s nurse for specifics.
  • Please do not make use of candles, dhoop, agarbattis, lighters, matchboxes etc. as they are a potential hazard in a hospital and can also trigger our sensitive smoke detecting system.
  • Please switch off your phones, pagers, beepers and other wireless equipment in patient area and the Intensive Care zones in the hospital, such as the CCU/ICCU/NICU/CTVs ITU as this interface with the sophisticated patient monitoring systems.
  • Children below the age of 12 are not allowed into patient’s roomsand in the hospital.
  • Please note that visitors may be restricted according to a patient’s medical condition and/or special needs.
  • Visitors are not to consume alcoholic beverages or illegal drugs, litter or loiter in the hallways while within hospital.
  • Please co-operate with Security Staff and the liftmen.
  • Visitors must park their vehicles in parking areas.
  • Please do not operate the oxygen/vacuum units yourself.
  • All payments and bill settlements must strictly be made at the cash counter only against a proper receipt.
  • All payments should be made in cash/bank draft/valid credit cards. We do not accept personal cheque payments.
  • To protect patients from infections and allergies, visitors are not permitted to bring flowers. Visitors are not permitted to administer any medical treatment(s) to the patient.
  • Visitors are not permitted in non-patient areas such as utility rooms, nurses’ stations and kitchens. Visitors may use the cafeteria and waiting area. food or beverages may not allowed into patient rooms.
  • Please avoid bringing costly items like cell phones, jewellery or valuable items to the hospital. There might be a chance of losing/misplacing them. The hospital authority will not be responsible for any such losses/misplacements.